Collecting the Voice of the Customer
Collecting the Voice of the Customer (VoC) is a crucial step in Business Process Management (BPM) as it focuses on understanding customer needs, expectations, and preferences. Here’s how you can…
Honoring Sacrifice and Preserving Peace: The Importance of Remembrance Day
Honoring Sacrifice and Preserving Peace: The Importance of Remembrance Day Each year, as November 11th approaches, citizens across many nations pause to reflect and pay homage to the courage and…
Using SWOT Analysis for Identifying New Project Opportunities
As a project manager, conducting a SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) is a critical step when identifying new project opportunities. Here’s why: 1. Provides a Comprehensive Overview SWOT…