Accounting for Uncertainty

As a project manager, by proactively accounting for uncertainty, you can minimize the impact of unexpected events on your project and increase the chances of delivering successful outcomes. Remember that uncertainty is a natural part of project management, and your ability to adapt and respond to it is a key skill for an IT project manager.

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How to Communicate Delays

Delivering difficult news about project delays to customers requires tact, transparency, and a customer-focused approach. By setting realistic expectations, maintaining open lines of communication, and providing clear solutions and mitigation strategies, project managers can navigate the challenges of project delays effectively. Ultimately, by demonstrating empathy, integrity, and a commitment to customer success, project managers can strengthen relationships, even in the face of adversity, and foster a culture of trust and collaboration.

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